The Change Lab

When you change the way you look at things the things you look at change.

Our services

The company offers a variety of services across all industries, and is customised to suit our customer’s needs. We pride ourselves on relationship building and providing solutions as change disrupters


The Change Lab’s service offering provides training opportunities that enable employees, at all levels, to develop the skills...


HR Consulting Services (HRCS) provides a broad range of human resource advice and services for businesses ...


Life coaching draws upon a variety of tools and techniques such as NLP, hypnosis, positive development and career counselling with an aim ...


Our recruitment services set us aside in our pricing structure as well as our end to end personalised services for candidates and clients alike...

Our Story

The story of The Change Lab is one founded on a desire to make a difference and a hope that surpassed the realms of what was possible. A single mother, a desire to change the world and a tenacity for work. All it took was the undeniable belief that “when we change the way we look at things, the things we look at change” – Dr Wayne Dyer. So this company was formed in 2015, The Change Lab (Pty) Ltd is a people company. We are change disruptors for individuals and organisations alike.

our team

Chief Change Distruptor

Kim Willoughby

Kim is the founder CEO of The Change Lab, her skills as a trainer, facilitator, coach, and specialist in all things people makes her the expert in her field. Kim has worked with many organisations in the fields of Change Management, Organisational Development, HR consulting and culture journeys. Her passion to make lasting sustainable changes wherever she goes ensures that the best service delivery is met for all our clients. Kim’s passion is to make a positive impact wherever she goes and to ensure that people are happy at work and personally.

Her holistic approach with empathy and commitment is one that makes The Change Lab a unique company. Kim is a mother, daughter, photographer, foodie and avid series watcher when she is not working or coaching, you will find her reading novels or diving into her favourite mentors who are Brene Brown, Mel Robbins and Stephen covey, she is obsessed with leadership development and finds herself befriending Simon Sinek’s work amongst others.  If you want to engage with Kim start by talking about anything Italian especially her dogs, Lucca and Ginelli.

Executive Assistant

Vanessa Steenberg

Recruitment is in Vanessa’s DNA, she is a specialist at finding. Placing and matching the right candidate in the right place at the right time. Her skills at organising and assessing candidates make her a huge asset to the team and she does it all with a smile. Her psychometric assessment skills through our key partnership ensure that we are front and centre and beat our competitors.

Vanessa is currently studying towards her HR qualification and rocks The Change Lab on the daily by keeping us in check with our timelines.  As the gatekeeper of the company Vanessa makes sure we are serving our clients with the utmost care and lives the organisation’s values.

Vanessa is obsessed with Matthew McConaughey she insists its because of his personality and motivational talks, we believe her. She also has an unhealthy love for dogs in that she prefers them to people, we are working on this. Her fav quote is “Embrace the pace of your journey” her favourite book is “The Shack” and she enjoys movies and series.


Some of our testimonials

The Change lab is a dynamic company offering the best customer service in all they do. We have used them for recruiting and HR and would highly recommend them above all others.
Dynamic Company
Kim and her team at The Change Lab are phenomenal. Kim works directly with us and our staff and she has control over every situation. Without her we would have had many issues. We are able to rely on TCL at anytime and they are efficient with any HR admin we need urgently. The best.
HR Services
I went to Kim for Life coaching for 6 weeks in total. At first I was so eager to get started and once we got into it, but really got into it, I realized very quickly that I had been telling myself I was something that I actually was not. Kim helped me realize that what people say you are, is not what you are. You are what you decide you are. I finished my session 1 week ago and I am still doing well and working on myself with the skills Kim has taught me. There is one thin that remains with me from day one with Kim, she said. While driving home today, look for yellow cars and message me with the amount of yellow cars you saw. Of course I counted like 5 cars, but I also saw people with yellow pants and yellow jerseys and yellow billboards. What this means is what you choose to see, you will see. And every time I see a yellow car I am reminded that I decide what I allow to affect me or not I am so grateful for Kim's life coaching and I enjoyed it always! She got me through a really tough time and has shown me how to have more peace within myself, especially with a baby on the way! Kim is the bomb.
“Change the way you look at things, and the things you look at change” – Dr Wayne Dyer


There is so much written on the topic of gratitude, various experts have several stories and views. There is the very famous tried and tested “21 days abundance programme by …
Last week I spoke about the 3 “R’s” of visualisation and what that means to us as we visualise healthy, productive fruitful abundant lives again. As I ponder the visualisation …
What is visualisation? it’s a very ancient and powerful tool to help you to relax, release and realise. I will explain those 3 “R’s”in a moment. For now, let’s focus on …
Article Goes Here